Effective Date: 23rd May 2025
Welcome to Bluxel Community (“we”, “us”, “our”), an initiative by Bluxel Group aimed at empowering professionals, creatives, learners, and experts through purposeful community engagement. We value your privacy and are committed to protecting your personal information and ensuring transparency about how we handle it.
By using our platform (https://chat.bluxelafrica.com), you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information to improve your experience and maintain a safe, engaging community:
a) Information You Provide
- Registration details: Name, email address, password, username, and profile image.
- User-generated content: Posts, comments, replies, profile bio, shared resources, and uploaded files.
- Feedback and communication: Contact forms, surveys, and customer support inquiries.
b) Automated Information
- Device information (browser, operating system, IP address)
- Usage data (pages visited, links clicked, time spent)
- Cookies and similar technologies (see Section 7)
2. How We Use Your Information
We use the information collected to:
- Manage your user account and enable platform functionality.
- Personalize your experience on the community.
- Encourage knowledge sharing, networking, and collaboration.
- Track and reward user contributions through the Points & Rewards System.
- Communicate updates, new features, and community announcements.
- Analyze performance, troubleshoot issues, and improve site usability.
- Ensure security, prevent fraud, and enforce our terms.
3. Points and Rewards System
Bluxel Community features a Points System that incentivizes users for their meaningful contributions. These points may be:
- Earned through actions such as posting, commenting, answering questions, leading discussions, etc.
- Tracked and displayed on your profile or leaderboard.
- Converted into redeemable perks or access to premium content in the future.
We maintain a secure record of all point transactions. This information may be associated with your user profile but is not shared with third parties for commercial purposes.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share limited data:
- With service providers (e.g., hosting, analytics, security) under strict confidentiality agreements.
- To comply with legal obligations, court orders, or regulatory investigations.
- To enforce our Terms of Service or protect the rights, safety, and property of our users or the public.
5. Data Storage and Security
Your data is stored on secure servers and protected by robust technical and organizational safeguards.
- All passwords are encrypted.
- We use SSL (Secure Socket Layer) to encrypt data in transit.
- Regular backups and system updates help maintain platform resilience.
However, no system is completely immune to breaches. In case of any data incident, we will notify affected users and regulators as required.
6. Your Rights and Choices
Depending on your jurisdiction (e.g., GDPR or Kenya’s Data Protection Act), you have the right to:
- Access the data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing.
- Withdraw consent at any time.
- Request data portability.
You may update or delete your account directly from your profile settings, or contact us at privacy@bluxelafrica.com.
7. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your login credentials.
- Analyze site traffic and user behavior.
- Enhance community interactions.
You may manage or disable cookies via your browser settings. However, some features may not function optimally without them.
8. Children’s Privacy
Bluxel Community is designed for users aged 18 and above. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately for deletion.
9. Third-Party Links and Integrations
Our community may contain links to external websites or tools (e.g., embedded videos, resource platforms). We are not responsible for the privacy practices of those third parties. Users are encouraged to read their policies separately.
10. Changes to This Policy
We reserve the right to update this Privacy Policy periodically to reflect platform changes or legal requirements. Any updates will be posted on this page with the revised effective date.
We encourage you to review this page regularly to stay informed.
11. Contact Us
For any privacy-related questions, concerns, or requests, please contact:
Bluxel Community Privacy Team
📧 privacy@bluxelafrica.com
🌐 https://chat.bluxelafrica.com
Bluxel Community is proudly designed to foster collaboration, learning, and innovation. We are committed to protecting your digital identity as you engage and grow with us.
Your data. Your rights. Your community.
